At Savvy VPN, we take your privacy seriously. This policy explains how we collect, use, and protect your information.
Welcome to Savvy VPN's Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use our Virtual Private Network (VPN) service, mobile application, or website (collectively, the "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
At Savvy VPN, our fundamental principles regarding your privacy are:
Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our Service. By accessing or using our Service, you agree to this privacy policy.
Back to TopWe collect several types of information from and about users of our Service:
This may include:
When you use our Service, we may automatically collect certain information, including:
We use the information we collect for various purposes, including:
We retain different types of information for different periods of time:
| Type of Data | Retention Period |
|---|---|
| Account Information (email) | For as long as your account is active, plus 30 days after account closure |
| Connection Timestamps | Overwritten each time you connect to the VPN |
| VPN Traffic Data | Not stored at all (no-logs policy) |
| Customer Support Interactions | Up to 6 months after resolution of the support issue |
| App Diagnostics | Up to 90 days |
After the applicable retention period expires, we will delete your information in accordance with our data deletion procedures. We may retain certain information in anonymized or aggregated form, where it can no longer identify you.
Back to TopWe do not sell, trade, or otherwise transfer your personal information to outside parties except in the limited circumstances described below:
We may share limited information with third-party service providers that help us operate our business and deliver services to you, such as:
All service providers are contractually obligated to use your information only for providing services to us and in accordance with this privacy policy.
We may disclose information if we believe in good faith that such disclosure is:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information, as well as any choices you may have regarding your information.
Back to TopWe use industry-standard technical and organizational security measures to protect your personal information from unauthorized access, use, and disclosure. These measures include:
While we implement these security measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Back to TopDepending on your location, you may have certain rights regarding your personal information. These may include:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Please note that we may ask you to verify your identity before responding to such requests, and in some cases, we may not be able to comply with your request due to legal obligations or legitimate business purposes.
Back to TopOur website uses cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site.
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To learn more about how to manage cookies, please visit the help pages of your web browser.
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want your online activity tracked. Due to the lack of a common understanding of how to interpret Do Not Track signals, our website does not currently respond to Do Not Track signals.
For more information about our cookie practices, please see our Cookie Policy.
Back to TopOur Service is not intended for anyone under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Back to TopWe may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. If we make material changes to this privacy policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Back to TopIf you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:
Email: [email protected]
Address: CardSavvy LLC
1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110, USA
Operations: 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110, USA
We will respond to your inquiry as soon as possible and within 30 days.
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