Customer Support

Our support team is here to help you with any questions or issues you might have.

Email contact@savvyvpn
Hours Monday-Friday, 9AM-6PM EST

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Send us a message

Please fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How quickly can I expect a response?

We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, we prioritize our responses and will get back to you as soon as possible.

What information should I include in my support request?

For faster assistance, please include your device model, operating system version, Savvy VPN app version, and a detailed description of the issue you're experiencing. Screenshots or error messages are also helpful.

Do you offer live chat support?

Currently, we do not offer live chat support. However, we plan to introduce this feature in the near future. In the meantime, please contact us via email or phone for assistance.

Can I request a feature for the app?

Absolutely! We love hearing from our users about features they'd like to see. You can send your feature requests through the contact form or email us directly at contact@savvyvpn. We review all suggestions and consider them for future updates.