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We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, we prioritize our responses and will get back to you as soon as possible.
For faster assistance, please include your device model, operating system version, Savvy VPN app version, and a detailed description of the issue you're experiencing. Screenshots or error messages are also helpful.
Currently, we do not offer live chat support. However, we plan to introduce this feature in the near future. In the meantime, please contact us via email or phone for assistance.
Absolutely! We love hearing from our users about features they'd like to see. You can send your feature requests through the contact form or email us directly at contact@savvyvpn. We review all suggestions and consider them for future updates.